(1) All claims against the City will be deemed filed when received in the Office of the Mayor, the Office of the City Recorder, or the Office of the City Attorney.

(2) Immediately upon becoming aware that a public loss has occurred, or that injury or damage has been sustained, the responsible Department/ Office will conduct an investigation, and submit a written report to the City Attorney’s Office within three (3) business days. Said report shall include the following available information: Name, address and phone number of the claimant, nature of loss or injury, location of incident, description of the damaged property, employee(s) involved, standard City accident report, police accident reports.