(1) Any person who disputes the amount of the fee, or disputes any determination made by or on behalf of the City pursuant to and by the authority of this Chapter, may petition the Mayor for a hearing on a revision or modification of such fee or determination. Such petitions may be filed only once in connection with any fee or determination, except upon a showing of changed circumstances sufficient to justify the filing of such additional petition.

(2) Such petitions shall be in writing, filed with the City Recorder within thirty (30) days of the date of the utility bill containing the disputed charge or the date of the challenged determination. The facts and figures shall be submitted in writing or orally at an administrative hearing scheduled by the Mayor, or the Mayor’s designee. The petitioner shall have the burden to prove that the amount of the fee is in error.

(3) Within sixty (60) days of filing the petition, the Mayor, or the Mayor’s designee, shall make findings of fact based on all relevant information, shall make a determination based upon such findings and, if appropriate, modify such fee or determination accordingly. Such determination by the Mayor, or the Mayor’s designee, shall be considered a final order.