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Chapter IX. Implementation

A primary emphasis of this General Plan is on implementation strategies which result in a specific action or series of actions. The vision, goals, and policies set out in the General Plan are high level planning guides which are to be implemented through specific budgets, rezones, improvement programs, plans, studies and ordinances. This chapter includes a list of all goals set forth in the eight previous chapters.

Goal reference

Goal statement

Status

Notes

1.4.1

Improve neighborhood interconnectivity.

1.4.1.1

Encourage a pedestrian-friendly environment throughout Provo.

1.4.1.2

Create and maintain bike trail and sidewalk systems that connect all parts of Provo.

1.4.2

Help neighborhoods preserve their own identity and sense of place.

1.4.2.1

Create neighborhood gathering places that draw people from their homes and encourage interaction, awareness, and interdependence.

1.4.2.2

Encourage strong neighborhood organizations.

1.4.2.3

Foster a strong sense of ownership and “place” in each neighborhood.

1.4.2.4

Provide and publicize a clearinghouse for information about neighborhoods for residents.

1.4.2.5

Encourage new developments to create a sense of identity and belonging in their designs, fencing, entrances, landscaping, etc.

1.4.3

Disperse the increasing demand for affordable housing throughout the City and the County.

1.4.3.1

Initiate actions necessary to encourage other cities within the county to accommodate a share of the rental housing market.

1.4.3.2

Encourage home ownership and preservation through neighborhood-qualified economic assistance programs.

1.4.3.3

Encourage development patterns that reduce land and development costs.

1.4.3.4

Make quality housing and services that are accessible to all segments of the population.

1.4.3.5

Encourage housing of diverse design in order to adequately accommodate all types of users (singles, young couples, families, and the elderly).

1.4.3.6

Encourage maximum buildout in existing higher-density areas (south of Brigham Young University and within the Central Business District) with adequate parking and infrastructure.

1.4.3.7

Establish acceptable service levels for public infrastructure and limit growth to maintain those levels.

1.4.4

Promote safety through urban design.

1.4.4.1

Require maximum fire and life safety devices in multi-residential and commercial developments.

1.4.4.2

Promote better pedestrian safety, including bicyclists, by using interior connections, footpaths, adequate lighting, crosswalks, etc.

1.4.4.3

Encourage design that focuses activity and surveillance on front yard space and limits access by unwanted visitors (i.e., front porches, verandas, windows for surveillance, fences, gates, hedges, outdoor lighting, etc.).

1.4.5

Establish reasonable community-based design review standards for all developments.

1.4.5.1

Encourage quality design standards where desirable design themes are present.

1.4.5.2

Discourage “cookie-cutter” (overly repetitive) designs.

1.4.5.3

Establish higher minimum landscaping and tree density requirements for all development.

1.4.5.4

Establish open space requirements within developments.

1.4.5.5

Encourage open space through appropriate clustering of developments.

1.4.5.6

Recognize and plan for existing and future commercial corridors, particularly at major entrances into Provo, in order to maintain a critical mass for business development.

1.4.5.7

Provide effective transitional areas between commercial and residential areas.

1.4.5.8

Encourage gradual land-use transitions.

1.4.5.9

Encourage signage compatible with development.

1.4.6

Capitalize on local natural resources and neighborhood amenities.

1.4.6.1

Consider gathering and social spaces (plazas, community gardens) within the context of each neighborhood.

1.4.6.2

Utilize the Provo River to foster gathering and an increased sense of community.

1.4.6.3

Improve the access and recreational uses to the Wasatch Mountains east of Provo and especially Provo, Slate and Rock Canyons.

1.4.6.4

Include preservation of vistas and views in open space requirements.

1.4.7

Empower neighborhoods by giving families, individuals, and businesses opportunities to participate in neighborhoods.

1.4.7.1

Use social networking, the Internet, and other communications tools and technology to involve all individuals in neighborhood discussions and activities.

1.4.7.2

Foster activities that involve and support youth and students attending local schools and universities in city activities and government.

1.4.7.3

Seek to minimize divisions within the community by removing perceived barriers to interaction and foster a sense of belonging.

1.4.7.4

Continue emphasis on the Neighborhood Program.

1.4.7.5

Involve neighborhood representatives to ensure orderly growth.

1.4.7.6

Address specific concerns from each part of the city with regular area meetings.

1.4.8

Encourage owner occupancy or long-term residency by promoting healthy and balanced neighborhoods and by involving schools, businesses, religious congregations, and community organizations.

1.4.8.1

Encourage new, one-family detached neighborhoods.

1.4.8.2

Identify and reserve areas suitable for family housing.

1.4.8.3

Maintain low crime rates in neighborhoods.

1.4.8.4

Maintain and encourage good quality, sustainable housing and infill developments.

1.4.8.5

Increase direct landlord responsibility and accountability for overuse of city resources.

1.4.8.6

Continue the support of neighborhood loan and grant programs that encourage owner occupancy or long-term residency and neighborhood revitalization.

1.4.8.7

Identify criteria for properties with potential for multi-family and one-family housing.

1.4.8.8

Encourage diversity of age groups in neighborhoods.

1.4.8.9

Regulate the scale of buildings by the land size of the parcel.

1.4.9

Maintain and improve the physical appearance and beauty of neighborhoods.

1.4.9.1

Plant larger, long-lived canopy trees in parks, green spaces, and recreation areas where shade will increase the enjoyment of future users.

1.4.9.2

Ensure adequate enforcement of zoning regulations.

1.4.9.3

Provide, encourage and maintain attractive landscaping in medians and corridors.

1.4.9.4

Beautify and improve gateways into the city.

1.4.9.5

Seek grants and promote volunteer efforts to improve neighborhood appearance.

1.4.9.6

Use nonprofit partners to assist in revitalizing Provo neighborhoods as needed in focused efforts to improve curb appeal and neighborhood appearance.

1.4.9.7

Enhance ordinances, incentives, and penalties that would encourage the cleaning up of properties by removal of trash, junk, weeds and the repair of deteriorating facilities.

1.4.9.8

Continue and expand the present program of regular cleaning of streets.

1.4.9.9

Continue and enlarge the present programs of picking up seasonal trash through a community volunteer effort.

1.4.9.10

Maintain integrity and preserve the identifiable personality of neighborhoods.

1.4.10

Help neighborhoods become well informed and educated on city-related issues.

1.4.10.1

Have effective communication tools in place to disseminate information to the public.

1.4.10.2

Improve the emergency notification system to better inform the public and keep neighborhoods safe.

1.4.10.3

Review and establish laws and ordinances for the protection of all residents.

1.4.10.4

Provide public instruction about Provo City ordinances on a regular, ongoing basis.

1.4.10.5

Provide service opportunities for the public as a part of this education process.

1.4.11

Protect existing owner-occupied housing and neighborhoods and encourage an increased percentage of owner-occupied or long-term residency housing in Provo neighborhoods.

1.4.11.1

Encourage owner occupancy in one-family neighborhoods.

1.4.11.2

Encourage reinvestment in, and the beautification and restoration of, established neighborhoods.

1.4.11.3

Identify exceptional areas that would benefit from area-specific master plans, where the city would conduct a detailed land-use analysis. The objective is for a plan for every neighborhood.

1.4.11.4

Develop strategies to increase owner occupancy or long-term residency in the city’s residential neighborhoods.

1.4.11.5

Limit additional rental housing outside areas specifically planned for higher-density development.

1.4.11.6

Require landscaping, which could include xeriscape, around perimeter of residential projects to soften development.

1.4.11.7

Encourage site-specific designs to take into account the uniqueness of the surroundings.

1.4.12

Identify opportunities for neighborhood amenities in established neighborhoods.

1.4.12.1

Provide opportunities to establish neighborhood amenities such as neighborhood-oriented retail, small parks, leisure activities and/or medical services for residents in existing neighborhoods.

1.4.12.2

Preserve public facilities, parks and schools in each neighborhood.

1.4.12.3

Maintain and upgrade neighborhood infrastructure.

1.4.12.4

Revitalize blighted, dilapidated neighborhoods and distressed commercial centers.

1.4.12.5

Design the open space first in future residential development projects.

1.4.13

Prioritize areas within the city for economic development.

1.4.13.1

Determine the appropriate type, level, and location of economic development initiatives for Provo City.

1.4.13.2

Size utilities consistent with anticipated growth when development occurs.

1.4.13.3

Continue to require developments to pay for their fair share of infrastructure.

1.4.13.4

Encourage site-specific designs to take into account the uniqueness of the surroundings.

1.4.13.5

Consider amending zoning districts and regulations to encourage higher-density uses in proximity to major transportation facilities. Discourage high-density development where transportation facilities cannot be developed to provide an acceptable level of service commensurate with the high-density development proposed.

1.4.13.6

Ensure that adequate measures are in place to protect the Provo Airport from the encroachment of incompatible development.

1.4.14

Facilitate environmentally sensitive industrial land use and development to contribute to employment opportunities and the city’s tax base without negatively impacting quality of life.

1.4.14.1

Accommodate an appropriate amount of industrial growth in the city.

2.4.1

Promote connectivity for all modes of transportation to key locations throughout the City.

2.4.1.1

Evaluate existing traffic and the current transportation system;

2.4.1.2

Provide direct routes from key locations in the City by promoting the use of alternative methods of transportation;

2.4.1.3

Use state-of-the-art technology to promote and enable use of automobile and nonautomobile transportation options;

2.4.1.4

Provide bicycle and pedestrian-friendly streets and paths throughout the City with emphasis on areas of high pedestrian activity;

2.4.1.5

Ensure effective transportation and mobility systems are incorporated into the west-side development;

2.4.1.6

Focus mass transit options on commercial, business, health service, higher-education and government destinations;

2.4.1.7

Cooperate with UTA, UDOT, MAG and surrounding communities to implement regional transit connections;

2.4.1.8

Establish connection to key business centers;

2.4.1.9

Revisit City access control policies and procedures and evaluate how effective they have been in preserving traffic capacity on arterial and collector streets. Amend access control policies and procedures as needed to improve future traffic flow on major streets;

2.4.1.10

Study and take action to improve traffic signal coordination where feasible; and

2.4.1.11

Upgrade facilities and market the Provo Airport for commuter airline service.

2.4.2

Augment and ensure proper maintenance of the current and future transportation opportunities in Provo.

2.4.2.1

Reduce reliance on automobiles by encouraging alternative modes of transportation when cost effective and appropriate; maintain and increase the allocation of resources toward the development of a Transportation Demand Management (TDM) program in Provo that encourages employees to utilize alternative modes of transportation (other than the single-occupant vehicle). Encourage incentives for major employers to participate in rideshare, car pool or other employee trip reduction programs.

2.4.2.2

Prioritize and preserve the existing multimodal transportation system;

2.4.2.3

Identify adequate and sustainable funding to maintain existing transportation facilities;

2.4.2.4

Reduce delays and blockages due to trains and train crossings, possibly by providing additional pedestrian and vehicle overpasses to the Union Pacific railroad tracks;

2.4.2.5

Design streets to favor mass-transit options;

2.4.2.6

Secure future rights-of-way for all types of transportation systems;

2.4.2.7

Improve pedestrian safety by evaluating pedestrian crossings, sidewalks, trails and overpasses;

2.4.2.8

Develop a congestion management plan that will encourage flex-time, rideshare programs, alternative methods of parking, and discourage driving to work and school;

2.4.2.9

Work toward becoming a gold-level bicycle-friendly city;

2.4.2.10

Provide educational opportunities for how to safely use alternative transportation;

2.4.2.11

Amend zoning regulations to make new development and redevelopment more “user friendly” to bicyclists and pedestrians. Encourage businesses to provide appropriately designed and secure bicycle parking facilities;

2.4.2.12

Monitor street conditions and plan for the systematic resurfacing of streets, with emphasis on high-volume collector and arterial streets;

2.4.2.13

Continue to work with neighborhoods desiring to implement options provided by City ordinance for parking permit programs; and

2.4.2.14

Identify and support opportunities for the expansion of services and infrastructure supporting alternative fuel vehicles.

2.4.3

Modify current street standards and encourage utilization of design tools to promote complete street design in appropriate areas of the City.

2.4.3.1

Utilize design elements in the street rights-of-way in residential areas to reduce driving speeds and to make neighborhoods safe and livable;

2.4.3.2

Encourage well designed street plans, including complete street design parameters in conjunction with new developments;

2.4.3.3

Consider street design options from the Urban Street Design Guide by the National Association of City Transportation Officials and other national publications which support the vision of the City related to a safe, efficient and livable experience for all transportation modes;

2.4.3.4

Incorporate Complete Streets policy into the Transportation Master Plan to demonstrate Provo City’s commitment to providing a safe, comfortable, and convenient transportation network for all users and all modes;

2.4.3.5

Create walkable areas through the City. Walkable areas should be attractive, providing adequate lighting, a sense of safety, appropriate crossings, and social nodes;

2.4.3.6

Make design standards for public and private roads similar;

2.4.3.7

Design collector and arterial roads to support neighborhood residential streets;

2.4.3.8

Prohibit on-street parking on arterial and collector streets;

2.4.3.9

Define, identify and beautify the major entrances to the community;

2.4.3.10

Develop uniform street landscaping standards;

2.4.3.11

Continue to enhance the street tree planting program;

2.4.3.12

Complete a collector and arterial road system (major streets plan) throughout the City;

2.4.3.13

Establish acceptable service levels for roads and intersections and manage via TDM growth to maintain those levels;

2.4.3.14

Reduce the number of fatalities and injuries from traffic-related accidents;

2.4.3.15

Create a comprehensive safety management system for traffic.

2.4.4

Promote easier navigation with appropriate signage and education throughout the city.

2.4.4.1

Target key points of interest, such as public parking lots, restaurants, entertainment, lodging, medical, government, and other points of interest;

2.4.4.2

Continue to implement the wayfinding signage plan to enhance Provo City;

2.4.4.3

Inform the public of the benefits of public transportation; and

2.4.4.4

Continue the removal of billboards.

2.4.5

Enhance Provo City Downtown as a destination.

2.4.5.1

Identify and promote alternative routes which would help the need for vehicular through-traffic to use Downtown streets as a means of passing through Provo; and

2.4.5.2

Balance current parking needs with a desire to eventually reduce excessive amounts of parking.

3.4.1

Encourage healthy and balanced and stable neighborhoods where schools, businesses, religious congregations, and community organizations can thrive.

3.4.1.1

Maintain low crime rates in neighborhoods.

3.4.1.2

Maintain and encourage good quality, sustainable housing and infill developments.

3.4.1.3

Increase direct landlord responsibility and accountability for overuse of city resources.

3.4.1.4

Continue the support of neighborhood loan and grant programs that encourage owner occupancy or long term residency and neighborhood revitalization.

3.4.1.5

Identify criteria for properties with potential for multi-family and one-family housing.

3.4.1.6

Encourage diversity of age groups in neighborhoods.

3.4.1.7

Offer a range of housing types within neighborhoods that meets the changing needs of an aging population and facilitate long-term residency.

3.4.1.8

Regulate the scale of buildings by the land size of the parcel.

3.4.1.9

Encourage such tools as community land trusts and inclusionary housing to ensure more stability in owner occupancy rates.

3.4.2

Protect existing owner-occupied housing and neighborhoods and encourage an increased percentage of owner-occupied or long-term residency housing in Provo neighborhoods.

3.4.2.1

Conduct a comprehensive citywide housing audit, including an analysis of housing available for very low income residents, for both student and nonstudent populations.

3.4.2.2

Identify exceptional areas that would benefit from area specific master plans, where the city would conduct a detailed land-use analysis. The objective is for a plan for every neighborhood.

3.4.2.3

Develop strategies to increase owner occupancy or long-term residency in the city’s residential neighborhoods.

3.4.2.4

Limit additional rental housing outside areas specifically planned for higher-density development.

3.4.2.5

Provide sufficient housing options for single professionals as a means to increase family occupancy in the single-family areas.

3.4.2.6

Promote low cost land or subsidies in the form of reduced impact fees and down payment and financing assistance.

3.4.3

Encourage stability and owner occupancy in Provo’s housing inventory by recognizing that zoning and land use have a significant and direct impact on the local school district and the district’s ability to educate its students. Families that are unstable in terms of their location within the community make educating their children a daunting challenge for the school system.

3.4.3.1

Nearly 60 percent of Provo’s housing inventory is not owner occupied. Owner occupancy or long-term residency in new housing developments should be encouraged, especially in developments designed and marketed as nonstudent, multi-family, or attached, housing.

3.4.3.2

Emphasize continued renewal and beautification of the city’s older sections.

3.4.3.3

Encourage a diverse population within Provo, blend home ownership with rental housing in developments that are not meant for college student housing.

3.4.3.4

Avoid concentrating large numbers of rental housing, either in one development or within one neighborhood, outside of areas intended for college student housing.

3.4.4

Disperse the increasing demand for affordable housing throughout the City and the County.

3.4.4.1

Initiate actions necessary to encourage other cities within the county to accommodate a share of the rental housing market.

3.4.4.2

Encourage home ownership and preservation through neighborhood-based economic assistance programs.

3.4.4.3

Encourage development patterns that reduce land and development costs.

3.4.4.4

Make quality housing and services that are accessible to all segments of the population.

3.4.4.5

Encourage housing of diverse design in order to adequately accommodate all types of users (singles, young couples, families and the elderly).

3.4.4.6

Encourage maximum buildout in existing high-density areas (south of Brigham Young University and within the Central Business District).

3.4.4.7

Establish acceptable service levels for public infrastructure and limit growth to maintain those levels.

3.4.5

Provo City will encourage the development of various types of housing inventory to increase the health of existing neighborhoods while providing sufficient accommodations for people who want to work and live in Provo.

3.4.5.1

Provo City will encourage the development of market-rate housing throughout the community, with special care and analysis being taken into consideration for the construction of tax-subsidized housing inventory.

3.4.5.2

Provo City will encourage infill developments and redevelopment of multifamily and denser housing inventory options in areas surrounding retail trade area to help increase demographic figures and provide a larger consumer base to current and future retailers.

3.4.5.3

Provo City will work with major employers and BYU to discover the housing needs of existing employees, understand growth projections and find suitable housing options for young married students and postgraduate professionals.

3.4.5.4

Provo City will continue to work within existing Neighborhood Plans while providing information to neighborhoods and about opportunities for development barriers to business/residential entry or any other issues that could potentially impact both the short and long-term health of the neighborhood.

3.4.5.5

Provo City will seek cooperation with local businesses and nonprofit organizations to provide critical assistance to poor and transient populations in our community to balance community health, employment, housing and safety issues.

3.4.5.6

Provo City will set aside a reasonable and effective minimum of any new commercial or residential development for affordable housing units or redevelopment in the City (inclusionary zoning).

3.4.5.7

Require moderate and high-density housing developments to be attractive, functional, desirable, and connected.

3.4.6

Encourage energy efficiency and use of clean and renewable energy in the housing inventory of Provo and increase the environmental health of neighborhoods.

3.4.6.1

Identify standards in the state code that the City is willing to adopt.

3.4.6.2

Train a city employee to assess and certify new construction projects according to those standards.

3.4.6.3

Encourage homes for sale to list their energy ratings to empower buyers to make wiser choices and to incentivize higher standards of energy efficiency.

3.4.6.4

Encourage new construction that meets standards for low-impact construction materials, energy efficiency, and use of clean and renewable energy that are consistent with state code.

3.4.6.5

Promote more walkability and access to mass transit by identifying areas that are best suited for mixed and higher-density housing.

3.4.6.6

Collaborate with other city agencies to ensure neighborhood connectivity and access to trails, parks, and open space.

4.4.1

Recognize and support volunteer efforts to keep Provo City clean.

4.4.3

Work effectively as a city and with other governmental agencies and private organizations to protect, preserve, and restore its natural resources in the surrounding mountains, canyons, foothills, wetlands, shorelines, riverbanks and associated wildlife corridor; agricultural lands; and in all city parks; and develop a citywide culture of proactive stewardship to preserve the ecological integrity of these resources.

4.4.3.1

Regularly assess the current ecological health of Provo City.

4.4.3.2

Increase public education and awareness of the city’s natural resources and environmental challenges.

4.4.3.3

Reduce the adverse impacts of growth, development, and environmental pollution.

4.4.3.4

Encourage resource preservation through greater participation in recycling and energy conservation efforts.

4.4.4

Encourage clean business and industry.

4.4.4.1

Develop a plan that encourages nonpolluting business and industry to locate in Provo.

4.4.4.2

Provide regulations and incentives to encourage established businesses to improve air quality.

4.4.5

Improve energy efficiency in Provo and reduce our dependency on fossil fuels.

4.4.5.1

Implement new advances in electrical energy delivery and control systems (i.e., smart grid, smart houses) as they become practical and economically feasible.

4.4.5.2

Work with residential, commercial, educational, and industrial customers to identify and implement energy savings through increases in consumption efficiency and reduction in use of energy in a cost-effective manner.

4.4.5.3

Consider private and public generation of renewable energy resources (i.e., wind, solar).

4.4.5.4

Promote alternative vehicle fueling sources such as compressed natural gas and electrical vehicle stations.

4.4.6

Work with UMPA to continue to seek long-term electrical energy resources that are stable, affordable, and renewable.

4.4.6.1

Seek opportunities to diversify energy resources in a cost-effective manner, including increasing energy percentages from renewable and alternative sources.

4.4.6.2

Seek opportunities for consumer alternatives to purchase energy from renewable resources.

4.4.7

Work with the Utah County Bureau of Air Quality and with the Air Quality Division of the Utah Department of Environmental Quality to develop and implement programs to improve ambient air quality in Provo during all seasons of the year.

4.4.7.1

Encourage alternative modes of transportation to reduce reliance on the automobile and thereby reduce automobile-related emissions.

4.4.7.2

Encourage public health education efforts.

4.4.7.3

Support voluntary winter wood burning curtailment programs.

4.4.7.4

Support financial incentives for the installation of clean-burning heating appliances.

4.4.7.5

Continue efforts to improve traffic signal timing.

4.4.8

Improve air quality to meet or exceed all national and state standards for PM-2.5, PM-10, ozone and carbon dioxide because clean air will improve the health of our residents, aid in recruiting new businesses, increase tourism, and reduce dependence on fossil fuels.

4.4.8.1

Clean our air with a sustained, energetic, multifaceted approach as outlined in the Provo Clean Air Toolkit.

4.4.8.2

Improve our air quality through better monitoring of automobile emissions, fireplace and industrial pollution, and enforce standards not to exceed those set by the Environmental Protection Agency (EPA).

4.4.8.3

Encourage synchronization of semaphores at intersections to reduce the stopping, starting, and idle time of vehicles.

4.4.8.4

Encourage high energy efficiency in new construction and remodels to reduce pollution.

4.4.8.5

Encourage combustion of natural gas rather than coal during winter at major industrial sources.

4.4.8.6

Encourage alternative transit modes.

4.4.8.7

Encourage educational efforts for idle-free campaign.

4.4.9

Increase emphasis and efforts to enforce the Watershed Protection Ordinance to ensure the protection of forests in City watershed areas.

4.4.10

Identify and evaluate the urban forest and habitat areas within the city and develop policies and ordinances that would protect plant life, encourage planting, maintain a green belt and preserve habitats for wildlife.

4.4.10.1

Plant new trees on a systematic basis to replace trees that decline in health due to urban impacts, old age, or insects/disease.

4.4.10.2

Provide guidance to citizens regarding the selection, planting, and proper maintenance of trees citywide, including the avoidance of “topping,” which creates an unnatural appearance for deciduous trees and eventual decline in the health of individual trees and the urban forest.

4.4.11

Work with the Natural Resources Conservation Service (NRCS) to develop educational materials informing the public about the soil properties in the area and the consequences or limitations for development thereon.

4.4.12

Require appropriate engineering expertise in development projects on poorly drained and low bearing strength soils to properly design projects in relation to soil conditions.

4.4.13

Ensure that Provo River is a year-round stream with protected flows that provide both spawning and rearing habitat for native fish species and seasonal sport species, support and sustain general fishing use, and develop trail access to the river, which will be freeflowing from Provo Canyon to an ecologically restored delta area that enters Utah Lake.

4.4.13.1

Support minimum flows in Provo River based on ecological and user needs through cooperation with all user groups.

4.4.13.2

Continue to support the Utah Lake Commission in accomplishing its goals that align with the goals of Provo City.

4.4.13.3

Ensure and communicate the needs of all parties, including adjacent homeowners, water users, and the fishing and recreating public to maintain aquatic and riparian ecosystems.

4.4.13.4

Improve public access to and use of the Provo River.

4.4.13.5

Protect and enhance lands adjacent to Provo River. Enhance upkeep and the removal of litter and debris.

4.4.13.6

Evaluate runoff and drainage into the Provo River and Utah Lake to protect the quality of those water bodies.

4.4.14

Restore areas of the Provo River that have been neglected and negatively impacted by development and misuse. Enhance and provide elements that will attract residents and visitors to better enjoy this amenity in a way that is sustainable economically, environmentally and socially.

4.4.15

Develop design standards that will generate development that contributes to rather than detracts from the beauty of the River.

4.4.16

Establish program amenities along the River that will attract residents and visitors to explore and enjoy the river corridor in both developed and undeveloped areas of the City.

4.4.17

Maintain lot coverage/open space ratios for new development that will ensure adequate lands are preserved for water absorption and percolation for groundwater recharge.

4.4.18

Maintain the current high quality of Provo’s groundwater resources, both springs and aquifers, and protect them from contamination and reduction in quantity. Watersheds contributing to water sources will also be managed to protect both surface water quality and recharge of groundwater resources.

4.4.18.1

Manage watersheds and distribution systems for the protection of both current and future drinking water sources. Protect the quality of surface waters.

4.4.18.2

Maintain and improve the quality of our water through constantly updating and modernizing our treatment plants and protecting our water supply.

4.4.18.3

Improve water conservation.

4.4.18.4

Conserve water through educating residents about water conservation best practices.

4.4.18.5

Acquire additional water resources.

4.4.19

Work with applicable state and federal agencies to identify and preserve significant wetlands.

4.4.19.1

Consider establishment of a “wetland bank” or other means to mitigate the loss of wetlands with future urbanization.

4.4.20

Coordinate with state and federal fish and wildlife officials and adopt land use regulations as necessary to protect land areas frequented by wildlife.

4.4.21

Recognize that Utah Lake is a focal point of local natural resources systems that contribute to the environmental health, economic prosperity, and quality of life of area residents and visitors. Through collaborative restoration, protection, and sustainable-use efforts, the lake and its multiple-use amenities are fully recognized, enjoyed, and protected for current and future generations.

4.4.21.1

Support the protection and restoration of the lakefront and wetland areas in a natural state. Identify and protect wildlife corridors, and encourage less impactful uses (trail use, hiking, birding, and photography) focused on ecological attributes and experiences.

4.4.21.2

Provide a range of educational opportunities that complement the recreational experience and showcase the lake’s physical characteristics, biological uniqueness, and cultural resources, as well as its socioeconomic significance.

4.4.21.3

Control and effectively manage existing invasive species (e.g., carp and phragmites) to minimize their negative effects on Utah Lake natural resources. Implement programs to prevent additional invasions.

4.4.21.4

Pursue site-specific enhancements and engineering solutions (e.g., recreated deltas, urban and riparian forests, mixed-use storm water detention areas, selective dredging and diking, revegetation) consistent with the Utah Lake Master Plan.

4.4.21.5

Attain high-quality lake water (chemically, biologically, and visually) free from deleterious contaminants and suitable for its beneficial uses.

4.4.22

Design parking lots to provide for filtration of storm water before discharge.

4.4.23

Acquire, develop, and publicize the availability of educational materials reminding the public of the importance of proper disposal of chemicals.

4.4.24

Encourage participation in Household Hazardous Waste disposal programs offered by governmental or environmental agencies.

4.4.25

Continue maintaining the levee system and floodway areas free of encroachments to facilitate the discharge of flood flows.

4.4.26

Avoid development in flood hazard areas to preserve storage space for flood waters and protect persons and property, unless proper mitigation efforts are implemented.

4.4.27

Continue participation in the National Flood Insurance Program, in coordination with the Federal Emergency Management Agency (FEMA). Maintain a library of FEMA publications for public use.

4.4.28

Enforce building codes that will protect new construction from seismic hazards.

4.4.29

Explore incentives and funding sources for the seismic retrofitting of existing buildings.

4.4.30

Enact land use regulations that will limit development in areas subject to rock fall, landslides, and strata expansion.

5.4.1

Identify opportunities for neighborhood amenities in established neighborhoods.

5.4.1.1

Provide opportunities to establish neighborhood amenities such as neighborhood-oriented retail, small parks, leisure activities and/or medical services for residents in existing neighborhoods.

5.4.1.2

Preserve public facilities, parks and schools in each neighborhood.

5.4.1.3

Maintain and upgrade neighborhood infrastructure.

5.4.1.4

Revitalize blighted, dilapidated neighborhoods and distressed commercial centers.

5.4.1.5

Design the open space first in future residential development projects.

5.4.2

Continue the partnership with the Provo City School District and the Parks and Recreation Department in the creation of school and City parks.

5.4.2.1

Provo City should meet with the Provo City School District on a regular basis to discuss growth, residency stabilization, and other issues related to developing and maintaining strong and appropriately located schools.

5.4.3

Focus on maximizing our airport for business and increasing recreational vacation traffic.

5.4.3.1

Create innovative marketing campaigns to promote the Provo Municipal Airport to local businesses and tourists as an economical and convenient alternative to using the Salt Lake International Airport.

5.4.3.2

Work with land owners and businesses surrounding the Provo Municipal Airport to create business opportunities for businesses directly involved with the aviation industry.

5.4.3.3

Continue to work with Allegiant Air to open new destinations from the Provo Municipal Airport, specifically to major terminal hubs such as San Diego, Orlando, Des Moines, Baltimore, Kansas City, Honolulu, Billings, Las Vegas and Austin.

5.4.3.4

Strengthen the airport and access to the airport as assets to the business community.

5.4.3.5

Provo City will seek cooperation with local businesses and nonprofit organizations to provide critical assistance to poor and transient populations in our community to balance community health, employment, housing and safety issues.

5.4.4

Meet or exceed national standards in our preparation to respond to and mitigate all emergency situations, whether accidental, natural, or manmade.

5.4.4.1

Activate the Emergency Operations Center through live drills.

5.4.4.2

Maintain a number of police officers and firefighters per thousand residents equitable with the national standard and proportionate to the level of community growth.

5.4.4.3

Improve surveillance and monitoring of crime, disaster, and other emergencies through the enhancement of infrastructure.

5.4.4.4

Locate fire stations appropriately throughout the city to ensure quality proximity, access, and circulation for response.

5.4.4.5

Complete a facilities study to determine the adequacy and replacement schedule for police and fire facilities.

5.4.5

Staff and fund unit to identify community needs, provide enforcement, and educate owners and landlords.

5.4.6

Use the Officer Friendly program and establish the DARE program in schools. Meet with parent groups for training and education.

5.4.7

Improve energy efficiency in Provo and reduce our dependency on fossil fuels.

5.4.7.1

Implement new advances in electrical energy delivery and control systems (i.e., smart grid, smart houses) as they become practical and economically feasible.

5.4.7.2

Work with residential, commercial, educational and industrial customers to identify and implement energy savings through increases in consumption efficiency and reduction in use of energy in a cost-effective manner.

5.4.7.3

Promote private and public generation of renewable energy resources (i.e., wind, solar).

5.4.7.4

Promote alternative vehicle fueling sources such as compressed natural gas and electrical vehicle stations.

5.4.7.5

Where appropriate, purchase alternative fuel vehicles for the city fleet.

5.4.8

Work with UMPA to continue to seek long-term electrical energy resources that are stable, affordable, and renewable.

5.4.8.1

Seek opportunities to diversify energy resources in a cost-effective manner, including increasing energy percentages from renewable and alternative sources.

5.4.8.2

Seek opportunities for consumer alternatives to purchase energy from renewable resources.

5.4.9

Update annually the five-year CIP and periodically review the ten-year plan to anticipate future projects and the need to upgrade existing electrical infrastructure. As load growth warrants, convert the east 46 kV subtransmission lines with associated substations to 138 kV.

5.4.9.1

Coordinate with other City departments concerning current and long-range projects.

5.4.10

Institute programs through the library that educate citizens about various cultures, beliefs, traditions, and heritage.

5.4.11

Provide the information on community events database and the home page on the Internet.

5.4.12

Maintain the high quality of Provo’s groundwater resources, both springs and aquifers, and protect them from contamination and reduction in quantity. Watersheds contributing to water sources will also be managed to protect both surface water quality and recharge of groundwater resources.

5.4.12.1

Protect both current and future drinking water sources.

5.4.12.2

Manage watersheds and distribution systems for the protection of drinking water sources. Protect the quality of surface waters.

5.4.12.3

Maintain and improve the quality of our water through constantly updating and modernizing our treatment plants and protecting our water supply.

5.4.12.4

Improve water conservation.

5.4.12.5

Conserve water through educating citizens about water conservation.

5.4.12.6

Acquire additional water resources.

5.4.13

Provide and maintain the high quality delivery of culinary water throughout the city, including periodic updates to the Water Master Plan and annual updates to the Capital Improvement Plan.

5.4.13.1

Provide adequate redundancy in critical pumping facilities to ensure an uninterrupted water supply to all areas of the community under a variety of circumstances.

5.4.13.2

Replace and modernize major components of the water and wastewater SCADA (Supervisory Control and Data Acquisition) systems.

5.4.14

Maintain aggressive efforts to obtain new water rights as appropriate, to protect existing water rights, and to manage water rights for the most effective beneficial use.

5.4.15

Provide and maintain appropriate storm water infrastructure, including periodic updates to the Storm Water Master Plan and annual updates to the Capital Improvement Program.

5.4.15.1

Prepare and implement a Storm Water Management Plan, including minimum control measures and best management practices, to achieve compliance with the NPDES storm water quality regulations.

5.4.15.2

Develop a computerized storm drain system inventory and routine maintenance program.

5.4.15.3

Implement the Storm Water Capital Improvement Program with design and construction of new storm drain infrastructure.

5.4.16

Provide and maintain appropriate wastewater infrastructure, including periodic updates to the Wastewater Master Plan and annual updates to the Capital Improvement Program.

5.4.16.1

Implement the Wastewater Collection System Master Plan to provide adequate capacity and protect against property damage from main line backups.

5.4.16.2

Continue to rehabilitate and upgrade the water reclamation plant facility to ensure compliance with State and Federal regulations, protection of the environment, and adequate capacity.

5.4.16.3

Replace aging sewer collection lines and mains.

5.4.17

Improve Provo City’s recycling program beyond the yard waste program to include a drop-off recycling center, curbside recycling program, or combination of both drop-off and curbside recycling programs for metals, cardboard, plastics, newspaper, and other waste products, with recycling benefits to reduce landfill requirements and save energy.

6.4.1

Raise awareness of local history, culture, and historic sites.

6.4.1.1

Educate the community regarding the social and economic benefits of historical preservation.

6.4.1.2

Establish a program for placing monuments or signs at historic sites, in historic districts, or in neighborhoods.

6.4.1.3

Create and/or promote online and physical repositories/museums that focus on Provo’s heritage and culture.

6.4.2

Preserve the character of existing historic districts and seek to establish new districts in areas where a concentration of eligible buildings remains. (Provo’s Downtown Commercial Historic District is the single locally designated historic district. Center Street/University Avenue Commercial District and the Brigham Young Academy complex remain intact architecturally and should be retained as historic districts.)

6.4.2.1

Revise the city’s Landmark Preservation Ordinance to strengthen the city’s ability to prevent the destruction of Provo’s unique historic resources.

6.4.2.2

Recognize and reward the efforts of those who provide leadership in preserving community heritage.

6.4.3

Preserve historic or unique cultural resources (historic sites or parks).

6.4.3.1

Identify important historical sites located throughout the city, even those where structures no longer exist, and preserve the history of the site.

6.4.3.2

Identify and preserve important cultural resources.

6.4.4

Preserve structures and districts with unique histories or architecture.

6.4.4.1

Encourage identification, marking and restoration of historic landmarks.

6.4.4.2

Identify and preserve areas of neighborhoods of the city with a unique sense of place related to the collective history or architecture of its structures.

6.4.4.3

Raise awareness among property owners of preservation options and benefits related to historic preservation.

6.4.4.4

Work with the State Historic Preservation Office, the Utah Heritage Foundation, and the National Trust for Historic Preservation to identify funding sources and programs to support preservation.

6.4.5

Update the community development plan on a routine basis, utilizing a community involvement process, to ensure that Community Development Block Grants are channeled to projects which meet the objectives of the CDBG program.

6.4.6

Maintain and enhance the position of the Central Business District (CBD) as the business, government, entertainment, and conference center for the City.

6.4.6.1

Utilize promotion and marketing, economic restructuring, management and organizational strength, provision of adequate parking, and continuing efforts to enhance the appearance of the core area.

6.4.6.2

Promote efficient utilization of building space by encouraging a mix of uses in the Central Business District (CBD), including retail, office, service, and high-density residential occupancies.

6.4.6.3

Establish new zoning districts for the Downtown Planning Area under the policies in the Central Business District.

6.4.7

Continue efforts to assist existing businesses in the South University Avenue redevelopment area and encourage design improvements.

6.4.8

Preserve historic or unique historic homes and buildings.

6.4.8.1

Encourage the formation of National Register Historic Districts where appropriate.

6.4.8.2

Assist private individuals to identify historic homes and buildings in order to allow them to take advantage of tax credits available for housing rehabilitation in these areas.

6.4.8.3

Target areas of historic significance and other areas appropriate for neighborhood conservation for infrastructure upgrades, such as street lighting and sidewalks, to further encourage and supplement housing rehabilitation efforts in these areas.

6.4.8.4

Offer incentives (such as low interest loans) for property owners to repair deteriorated sidewalks.

7.4.1

Prioritize areas within the city for economic development.

7.4.1.1

Determine the appropriate type, level, and location of economic development initiatives for Provo City.

7.4.1.2

Utilize redevelopment programs and incentives to encourage the revitalization of blighted commercial and industrial areas.

7.4.1.3

Study the feasibility of improved access on to and off of I-15 to improve access to Brigham Young University and Intermountain Healthcare.

7.4.1.4

Collect, maintain, and regularly evaluate a sales and property tax database, showing tax generation by commercial locations.

7.4.2

Facilitate environmentally sensitive industrial land use and development to contribute to employment opportunities and the city’s tax base without negatively impacting quality of life.

7.4.2.1

Accommodate an appropriate amount of industrial growth in the city.

7.4.3

Work effectively and fairly with the business community to earn a reputation that it is easy to work with Provo City.

7.4.3.1

Work to significantly reduce the barriers to growing/expanding/doing business in Provo.

7.4.3.2

Look for ways to help grow/leverage the city assets to improve economic development.

7.4.4

Foster the entrepreneurial spirit and reality of Provo as the preeminent place to start a business in Utah Valley.

7.4.4.1

Create a fertile environment for business ideas for products and services to progress more rapidly through the business cycle.

7.4.4.2

Make it cheaper and easier to be in Provo as a new/growing business.

7.4.4.3

Make it easier to expand a business.

7.4.5

Determine the appropriate types of businesses for Provo to foster and grow.

7.4.5.1

Build on our strengths and continue in the direction the business community wants to go.

7.4.6

Retain/support our established businesses and talent.

7.4.6.1

Create incentives to reinvest in growth mode businesses in Provo.

7.4.7

Maximize the vast second language skill set in the community.

7.4.7.1

Take better advantage of Provo’s second language resources to improve business opportunities and services. Provo City and the business community enjoy a relationship based on mutual need, trust, and cooperation. Provo City and the business community understand and realize that each relies on the other to be successful and healthy.

7.4.8

Maximize our airport for business and recreational traffic.

7.4.8.1

Promote the airport to the local business and tourism travel industry as an economical and convenient alternative to using the Salt Lake International Airport.

7.4.8.2

Develop a business park around the Provo Municipal Airport that attracts and promotes aviation-related business.

7.4.9

Maintain well functioning transportation routes throughout the city.

7.4.9.1

Ensure that all modes of transportation to, from, and within Provo are safe and efficient.

7.4.10

Facilitate participation by Provo business leaders in the political process.

7.4.10.1

Encourage Provo business leaders to become engaged in the political process to ensure that business interests are appropriately balanced with residential interests.

7.4.10.2

Facilitate a dialogue between local businesses and City government so that business and government needs and concerns can be addressed in a timely manner.

7.4.11

Provo City will partner with the business community to encourage greater political participation as well as ensure the process of creating, promoting and growing business is streamlined and easy to navigate.

7.4.11.1

Provo City will regularly examine internal administrative and legislative policy regarding development review, business licensing and other processes associated with business development and regulation to ensure efficiency and responsiveness to business needs.

7.4.11.2

Provo City will encourage business leaders and entrepreneurs to be actively involved in the political process.

7.4.11.3

Provo City will encourage businesses to become involved in other nonpolitical business entities, such as the Chamber of Commerce and Downtown Provo, Inc., whom we partner with to help facilitate business growth and advocacy.

7.4.12

Develop Provo as the leader in the State of Utah and Mountain West in entrepreneurial support and the preeminent place to start and grow a business.

7.4.12.1

Provo City will continue to be an advocate for startup-level businesses by offering access and support from City departments as well as dedicated staff to both understand the needs of this sector and help generate policy to encourage growth and resources to these businesses.

7.4.12.2

Provo City will partner with local, state and national organizations that foster entrepreneurial growth (e.g., The Kauffman Foundation) to bring a greater variety of both educational and financial resources to startup businesses.

7.4.12.3

Provo City will work with area brokers, property owners and developers to ensure startup businesses have sufficient real estate to pursue their ideas and grow their business.

7.4.12.4

Support city economic development initiatives that aid local businesses.

7.4.13

Provo City will encourage a robust business retention and expansion program, while also seeking to recruit businesses and services to our community that are either lacking or have been identified as targeted, key industries.

7.4.13.1

Staff will foster open and regular communication through business visits, email communication and seminars with business owners and employers to understand the strengths and weaknesses of the Provo economy.

7.4.13.2

Staff will follow the recommendations provided in both the Economic Strategic Plan and Retail Strategic Plan to look for opportunities in identified key industry sectors for both business expansion of existing industries and recruitment of additional businesses.

7.4.13.3

Provo City will explore incentives and programs to assist in the recruitment of new businesses that will substantially add to both the tax base and service/employment offerings of the community. Incentives will also be explored for the expansion of existing businesses that are experiencing substantial growth.

7.4.13.4

Provo City will continue to encourage infill development at Mountain Vista Business Park, as well as other City-owned properties, for developers to create employment and tax-generating uses.

7.4.13.5

Provo City staff will work with land and property owners who have properties that are (1) non-tax-generating, (2) nonconforming for the surrounding neighborhood, (3) historically vacant and underutilized properties, or any property that has developed potential for residential or commercial use to see if win-win agreements can be made to improve underserved and underutilized properties.

7.4.14

Require high-quality commercial development.

7.4.14.1

Encourage performance standards for commercial developments.

7.4.14.2

Require landscaping around the perimeter of commercial projects to soften development.

7.4.14.3

Hide or soften commercial area parking by using berms and trees with perimeter and interior landscaping.

7.4.14.4

Integrate signs within the architecture of a development and limit the size.

7.4.14.5

Design the open space first in future large-scale commercial development projects.

7.4.14.6

Regulate the scale of commercial buildings by the land size of the project.

7.4.15

Develop business facilities and locations to encourage new business growth and job formation.

7.4.15.1

Support the Provo Towne Centre, Downtown Provo, University Parkway commercial corridors and the North State Street commercial corridor.

7.4.15.2

Support the future development of Mountain Vista Business Park as a mixed-use facility for jobs and retail services.

7.4.15.3

Support Riverwoods and East Bay for additional business locations to accommodate both small and large business.

7.4.15.4

Promote business creation through a small business incubator/start-up program.

7.4.16

Promote the Central Business District.

7.4.16.1

Work with the Downtown Provo, Inc. organization to maintain the Central Business District (CBD) as a vibrant center of business, financial, residential, government, retail, service, and cultural activities in Provo.

7.4.16.2

Improve public transportation in the Central Business District.

7.4.16.3

Create a vibrant mix of businesses, government, residential development and cultural opportunities in the downtown area.

7.4.16.4

Draw new cultural activities into the downtown area.

7.4.16.5

Target land uses that bring more people to the downtown area.

7.4.17

Require clean business and industry.

7.4.17.1

Encourage nonpolluting business and industry to locate in Provo.

7.4.17.2

Provide regulations and incentives to encourage established businesses to improve air quality.

8.4.1

Provide a system of attractive and accessible parks and recreation facilities that will provide a complete range of activities for all age groups.

8.4.1.1

Promote efficiency and resource conservation in the selection, design, operation, and maintenance of parks and recreation facilities.

8.4.1.2

Plan for and manage a system of nonmotorized trails and multi-use pathways that connect recreation facilities and encourage walking and bicycling as alternative modes of transportation and for recreation. These trails should complement and align with the transportation Master Plan.

8.4.1.3

Encourage and provide increased public access to natural amenities such as the Provo River, Utah Lake, Rock Canyon, Slate Canyon and Provo Canyon, and mountain open space.

8.4.1.4

Develop funding sources and strategies to supplement appropriation from the City general fund to provide parks and recreation facilities.

8.4.1.5

Identify potential parkland in growth areas within the City based on level of service analysis.

8.4.1.6

Pursue special events of regional, statewide, national, and international significance to intensify community pride, enhance economic development, and assist in providing lasting facilities to be used by City residents.

8.4.1.7

Update the Parks and Recreation Master Plan at five-year intervals to assure that it provides for the current needs of the community.

8.4.1.8

Consider options to expand the use of the Peaks Ice Arena that may include additional fitness and recreational opportunities.

8.4.1.9

Operate the East Bay Golf Course in a cost-effective manner to benefit the community.

8.4.1.10

Explore opportunities to establish a recreational beach and other site improvements and amenities near the Utah Lake boat harbor.

8.4.1.11

Operate a world-class municipal recreation center that continues to meet the needs of the community.

8.4.1.12

Operate a City Cemetery that will continue to provide a variety of interment services that meet the needs of residents and add beauty and dignity to the community.

8.4.2

Protect and provide enhanced opportunities and facilities for the arts, entertainment, and museums reflecting Provo’s status as the county seat of the second most populated county in the state of Utah.

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