(1) A person having a recent, verifiable record of two (2) continuous years of timely and complete payments to Provo City (or any other utility company) for residential utility service(s), shall not be required to pay a deposit to obtain residential sewer and water service.

(2) A person who does not have a recent, verifiable record of two (2) continuous years of timely and complete payments to Provo City (or any other utility company) for residential utility service must pay a deposit to obtain residential sewer and water service. The minimum deposit for each dwelling unit to receive service shall be as shown on the Consolidated Fee Schedule adopted by the Municipal Council. The minimum deposit may be increased to equal two (2) months’ average billing for customers who fail to make timely and complete monthly payments.

(3) A person applying for nonresidential sewer and water service shall pay a deposit equal to the reasonably anticipated cost of two (2) months’ sewer and water service as determined by the Public Works Department for each nonresidential water meter or sewer service.

(4) A person applying for nonresidential service shall not be required to provide a monetary security deposit for utility service upon verification and approval by Provo City of acceptable credit standing.

(5) A deposit made by a person described in Subsection (2) of this Section shall be refunded after the customer demonstrates for two (2) continuous years a record of timely and complete payment of amounts correctly billed. A deposit made by a person described in Subsection (3) of this Section shall be refunded after the customer demonstrates for three (3) continuous years a record of timely and complete payment of amounts correctly billed.

(6) Deposits may only be applied to the unpaid balance amount on closed-out accounts. Renewal of deposits applied to closed-out accounts may be required as a condition of the continuation of sewer and water service.